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How to Forward Missed Calls with Dialpad to LeadTruffle for AI Lead Qualification
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How to Forward Missed Calls with Dialpad to LeadTruffle for AI Lead Qualification

Step-by-step guide to automatically qualify missed call leads using Dialpad call forwarding and LeadTruffle's AI texting agent.

Never Miss a Lead Again: Dialpad + LeadTruffle AI Integration

Home service businesses lose $1,750 for every 10 missed calls (ServiceTitan 2023). With LeadTruffle’s AI texting agent and Dialpad’s call forwarding, you’ll turn abandoned calls into qualified leads automatically. Here’s how:

Why This Combo Works

  • Simple setup: 5-minute configuration
  • 24/7 lead capture: AI texts leads even when you’re on jobs
  • Compliance handled: Automatically includes TCPA opt-in language

4 Steps to Connect Dialpad to LeadTruffle

  1. Get Your LeadTruffle Forwarding Number
    • Log into LeadTruffle
    • Under “Missed Calls” → click “Get Number”
    • Copy your dedicated forwarding number
  2. Set Up Dialpad Call Forwarding
    • Log into Dialpad Admin Portal
    • Go to Settings → Call Handling
    • Enable “Forward to Number” for missed calls
    • Paste your LeadTruffle number
    • Save changes
  3. Record Your Voicemail Greeting
    • Back in LeadTruffle’s Missed Calls section
    • Click “Record Greeting”
    • Example: “Hi! You’ve reached [Your Company]. We’re busy helping other customers. Leave your name, number, and service need and we’ll text you right back.”
  4. Test Your Setup
    • Call your business number from a personal phone
    • Let it go to voicemail
    • Within 60 seconds, you should receive an AI text: “Hi [Name], this is [Your Company]. We’re connecting you to our team. Tell us about your [service need] and preferred appointment time. Reply STOP to opt out.”

Real-World Example: HVAC Company Lead Capture

After connecting Dialpad to LeadTruffle:

  1. Customer calls at 7PM about broken AC
  2. LeadTruffle texts: “Reply with your address and AC model”
  3. AI collects details → sends to ServiceTitan via Zapier integration
  4. Tech arrives next morning with right parts

Start Qualifying Leads Automatically

LeadTruffle works while you:

  • Handle emergency calls
  • Sleep after 12-hour shifts
  • Manage backoffice tasks

Ready to try?

  1. Start 14-day free trial
  2. Connect Dialpad in minutes
  3. Watch leads auto-qualify

Need help? Visit our support page or email [email protected]

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