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LeadTruffle Location Support: Accounts, 10DLC, and Franchises
Supported regions
LeadTruffle supports US and Canadian businesses with location-aware setup.
We set up LeadTruffle around the country you choose during signup, then provision phone numbers, messaging settings, and account structure that fit how your business actually operates.
Quick Answer
tl;dr: LeadTruffle currently supports the United States and Canada. When you sign up, you select your country so we can set up the right phone number, messaging configuration, 10DLC workflow, and account structure for your business. Franchise locations should usually have separate company accounts. Non-franchise multi-location businesses may need separate accounts when each location has its own website, Google Business Profile, phone number, or 10DLC registration needs.
Country-based setup comes first
LeadTruffle is built for home service businesses that need to respond quickly to new leads by text, phone, and follow-up automation. The first regional decision is simple: choose your country during signup so LeadTruffle knows where your business operates.
That country setting helps determine how phone numbers are selected, how messaging is configured, and what registration steps are needed before lead conversations go live. LeadTruffle currently supports businesses in the United States and Canada.
Supported countries
- United States
- Canada
Local numbers and 10DLC shape the account setup
For many businesses, a local phone number helps new leads recognize the conversation as relevant to their service request. LeadTruffle can provision local numbers based on the country you choose and the availability of numbers in your market.
In the United States, SMS traffic sent from local long-code numbers generally needs 10DLC registration. LeadTruffle helps collect the business information carriers require, including legal business details, brand information, and the intended messaging use case.
Each LeadTruffle company account supports one 10DLC registration. If different locations need separate 10DLC registrations, separate company accounts and subscriptions are usually the cleaner setup.
Typical setup decisions
- Choose United States or Canada during signup.
- Confirm the legal business and service-area details.
- Select or provision the phone number strategy.
- Complete the required 10DLC workflow when needed.
- Decide whether one company account or multiple accounts fit.
Franchises and multi-location businesses
LeadTruffle supports franchise and multi-location operators. For franchises, each franchise location should generally have its own company account so the phone number, 10DLC registration, customer conversations, and subscription stay attached to the correct business.
Reporting and management across many company accounts can be handled through the agency portal. For routing leads by territory, zip code, or location, see our lead routing for franchises and multi-location businesses page.
Use separate accounts when
- Each location is a separate franchisee.
- Each location needs its own 10DLC registration.
- Each location has a separate website or landing page.
- Each location has its own Google Business Profile.
Frequently Asked Questions
Do I need a different account for every location?
Maybe. If the locations are separate franchisees, separate company accounts are usually the right answer. If they are not franchises, the answer depends on phone numbers, 10DLC, websites, Google Business Profiles, reporting, and how independently the locations operate.
I have multiple locations, but not a franchise. Do I need multiple accounts?
It depends. LeadTruffle supports one 10DLC registration per company account. If each location needs its own 10DLC, phone number strategy, webpage, or Google Business Profile workflow, multiple company accounts and subscriptions are usually cleaner.
Do you support franchises?
Yes. We support franchises through separate company accounts for each franchise location, with reporting and management handled through the agency portal. Our lead routing feature can route new leads to the right location by territory or zip code.
Can one company account have more than one 10DLC registration?
No. LeadTruffle supports one 10DLC registration per company account. If multiple locations need separate carrier registrations, each one should usually be set up as its own company account.
How do I know if one account is enough?
One account may be enough when the locations share the same legal business, brand, website, Google Business Profile strategy, phone number approach, and 10DLC registration. If those differ, separate accounts are usually easier to manage cleanly.
Which countries does LeadTruffle support?
LeadTruffle currently supports businesses in the United States and Canada. You choose your country during signup so the phone number and messaging setup match the right region.