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Website texting widgetStart on your site.
Continue on
their phone.
Make it easy for a homeowner to reach out. Capture their name and mobile number, then let your AI ask about the job by text.
Quick Answer
tl;dr: The website texting widget collects a visitor’s name, mobile number, and SMS consent. LeadTruffle then starts a text conversation using your business’s AI instructions. Customers can continue on their phone after they leave your website.
A small form. A useful conversation.
Give “just browsing”
a next step.
A homeowner may be comparing services between errands or after work. Let them start with a few details, then continue where they already check messages.
A familiar way to reach out.
The widget sits on your website with your greeting and colors, ready when a visitor has a question.
A name and mobile number.
The form captures contact details with SMS consent. The inquiry is created for your business.
The conversation moves with them.
Your AI begins asking the questions you configured. The customer can reply by text after closing the browser.
Find the right place to start
Three ways to open the door.
Choose a placement that works with the way people use your site.
Corner widget
A compact launcher that opens your lead form. Keep a contact option within reach across your site.
Plan your setup ↗Popup
Introduce your lead form using the popup’s available timing and display settings.
Explore popups ↗Embedded form
Place a form directly on a service, landing, or contact page as part of the page layout.
Explore embedded forms ↗Make it feel like your business
Your first impression.
Your questions.
Match your site’s look, then explain what the AI should learn about a new job. An electrician’s qualification questions will be different from a landscaper’s.
Choose the look and greeting
Customize the widget and install the supplied code, or share the instructions with your web agency.
Shape the conversation
Add your services and business information. Use structured or freeform instructions for the questions that matter.
Test before launch
Try mock conversations and check the installed widget on desktop and mobile.
Fictional conversation illustrating configured qualification questions.
Know how the conversation started
Keep the campaign
with the inquiry.
A website lead can carry useful context about the ad, email, or referral that brought the visitor to you.
- Available campaign tagsKeep source, medium, and campaign details when they are present.
- Supported tracking identifiersCapture available click and analytics details from the visitor’s journey.
- Work with your analyticsSupported widgets can send events to your existing GA4 or Meta Pixel setup.
Website inquiry
Example attribution. Availability depends on the browser and site setup.
A few useful details
Your questions,
answered.
Get familiar with the setup and the steps your customers will experience.
How does the website texting widget work?
The visitor shares their name and mobile number through the widget with the required SMS consent. LeadTruffle creates the inquiry and begins a text conversation using your configured AI instructions.
Does the conversation stay in the browser?
The website texting widget starts an SMS conversation on the customer’s phone. LeadTruffle also offers a separate webchat setup for conversations that begin directly in the browser.
Can I match the widget to my website?
Yes. Customize the widget’s colors and greeting, then install the supplied code on your site. Your web agency can help with the installation if needed.
Can I use a popup or an embedded form instead?
Yes. LeadTruffle offers a corner widget, popup, and embedded form. Choose the placement that fits your website and configure the available display options.
What can the AI ask a new website lead?
Use your instructions to ask about the service, location, job details, photos, or timing. Test the conversation with your business information before launch.
Can I see where a website inquiry came from?
Available campaign tags, supported ad click identifiers, and referring website details can be captured with the inquiry. Tracking depends on the visitor’s journey, browser, and site setup.
Can my team reply personally?
Yes. With your configured messaging setup, manual takeover pauses AI replies so your team can respond from the dashboard using the existing conversation history.
Built for home service teams
Turn the next website visit
into a conversation.
Walk through your lead sources and phone setup with us. We’ll help you find the right workflow for your business.
Book a demo