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How to Forward Missed Calls with Vonage Business to LeadTruffle (In 4 Simple Steps)
LeadTruffle Insights

How to Forward Missed Calls with Vonage Business to LeadTruffle (In 4 Simple Steps)

Learn how to connect Vonage Business to LeadTruffle's AI lead qualification system to never miss a potential customer again.

Never Lose a Lead Again: Vonage + LeadTruffle AI Integration

Missed calls cost home service businesses an average of 20% in potential revenue. Let’s fix that with a simple 4-step setup that turns unanswered calls into qualified leads - automatically.

What You’ll Need:

  1. A Vonage Business account
  2. A LeadTruffle account (free 14-day trial)
  3. 5 minutes
  4. A coffee (optional, but recommended)

Step 1: Get Your LeadTruffle Forwarding Number

  1. Log into LeadTruffle
  2. Go to Missed CallsPhone Number
  3. Copy your dedicated forwarding number (looks like 555-123-4567)

Step 2: Configure Vonage Business Call Forwarding

  1. Log into your Vonage Business account
  2. Navigate to UsersCall Handling
  3. Set forwarding rules for unanswered calls:
    • Forward after 15 seconds
    • Forward to your LeadTruffle number
  4. Save changes

Step 3: Set Up Your AI Lead Qualifier

Back in LeadTruffle:

  1. Visit Missed Calls Settings
  2. Record a professional voicemail greeting (“Thanks for calling! We’ll text you right back…”)
  3. Customize your AI’s questioning flow under Response Prompt

Step 4: Connect Your CRM (Optional but Powerful)

LeadTruffle automatically:

  • Texts leads within 60 seconds
  • Asks qualifying questions
  • Stores conversation history

Connect to your CRM via:

  1. Zapier integration
  2. Webhooks
  3. Direct API access

Real-World Example

Joe’s HVAC installed this setup and saw:

  • 63% answer rate on follow-up texts
  • 28% conversion rate on AI-qualified leads
  • 12 hours/week saved on phone tag

Why This Works

  • No special equipment needed
  • Fully TCPA-compliant opt-in process
  • AI handles 80% of qualification automatically
  • Your team only talks to ready-to-buy customers

Ready to Stop Missing Calls?

Start your free LeadTruffle trial and forward your first Vonage missed call in under 5 minutes. Your phone will keep ringing - but now it’s our AI picking up the slack when you can’t.

P.S. Need help with setup? Email our team at [email protected] - we’ll walk you through it personally.