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Smart Lead Routing for Multi-Location Businesses
Automatically route leads to the right location based on zip code and service areas. Perfect for franchises, multi-location home service businesses, and agencies managing multiple companies.
Quick Answer
tl;dr: LeadTruffle routes each lead to the right location instantly based on zip and service area rules. Multi-location teams respond faster, avoid misrouted leads, and improve speed to lead without manual dispatch steps.
How Lead Routing Works
Customer Enters Zip Code
Your website widget first asks for the customer's zip code to determine their location and service needs.
Automatic Location Matching
Our system instantly matches the zip code to your predefined service areas and routes to the correct location.
AI Qualification Begins
The lead is automatically qualified by AI using that location's specific prompts, pricing, and service offerings.
Lead Delivered to Right Team
Qualified leads are delivered directly to the correct location's team with full conversation history and details.
Lead Routing in Action
Enable Franchise Mode
Toggle franchise mode in your agency portal to activate lead routing capabilities across all your locations.
Map Service Areas
Define which zip codes and radius areas route to which locations. Set up overlapping territories with priority rules.
Unified Lead Dashboard
See all leads across all locations in one dashboard. Track performance, conversation rates, and routing accuracy.
Why Multi-Location Businesses Choose LeadTruffle
Automatic Territory Management
No more manual lead distribution. Zip code matching ensures every lead goes to the right location instantly.
Unified Brand Experience
One widget, one website, but leads are automatically qualified with location-specific information and pricing.
Centralized Management
Manage all locations from one agency portal. Add new locations, update service areas, and monitor performance.
Performance Analytics
Track lead volume, conversion rates, and response times across all locations. Identify top performers and optimization opportunities.
Getting Started with Lead Routing
Create Agency Account
Sign up for an agency account at agency.leadtruffle.com to manage multiple locations.
Add Your Companies
Add all of your business locations to the agency portal and configure their individual settings.
Enable Franchise Mode
Turn on "franchise mode" in your agency settings to activate lead routing functionality.
Map Service Areas
Navigate to /lead-routing and map companies to zip codes and radius areas. Test the routing to ensure accuracy.
Install Routing Widget
Grab the routing widget code and install it on your main franchise website. The widget will automatically ask for zip code first.
Perfect For
🏢 Franchise Businesses
Automatically route leads to franchise locations based on territory mapping and zip code proximity.
🏘️ Multi-Location Companies
Companies with multiple offices or service areas who need intelligent lead distribution.
🎯 Marketing Agencies
Agencies managing multiple home service clients who want centralized lead routing and management.
🏠 Home Service Networks
Networks of contractors, plumbers, HVAC technicians, and other home service professionals.
Lead Routing FAQ
What is lead routing for multi-location businesses?
Lead routing automatically assigns incoming leads to the right location or team based on territory rules like zip code, radius, or service area.
Can lead routing work for franchises and agencies?
Yes. LeadTruffle supports franchise and agency setups so multiple locations can share one intake flow while receiving location-specific leads.
How fast does route assignment happen?
Assignment happens in seconds after intake, so the correct team can respond quickly without manual sorting.
Does lead routing help speed to lead?
Yes. It reduces handoff delays and prevents misrouted inquiries, which improves response times and close rates.
Ready to Route Leads Like a Pro?
Let's get you set up with personalized onboarding tailored to your multi-location business. Our team will configure everything for you.
Need help setting up lead routing? Our team will configure everything for you during onboarding.